Artifact-Centric Process Mining for ERP-Systems with Multiple Case Identifiers

By Dirk Fahland. Analyzing processes supported by an ERP system such as Order-to-Cash or Purchase-to-Pay are one of the most frequent use cases of process mining. At the same time, they are one of the most challenging, because the processes operate on multiple related data objects such as orders, invoices, and deliveries in n:m relations. … Continue reading Artifact-Centric Process Mining for ERP-Systems with Multiple Case Identifiers

Performance Spectrum for Analyzing Business Processes

By Dirk Fahland. In this post, I show how simple data visualizations help understanding the multi-dimensional nature of processes. Even the most simple classical business processes have important dynamics that cannot be understood by cases in isolation. The Performance Spectrum was originally designed to deliver a useful process map for analyzing logistics processes over time. … Continue reading Performance Spectrum for Analyzing Business Processes